Privacy Policy

G1111's Privacy Policy — Your data, our responsibility

Every piece of information you share while playing at g1111 is a trust placed in us. This policy clearly explains what data we collect, where it is stored, and how it is protected.

Last updated: January 2026
Effective Date: 1 January 2026
SSL Encryption

All data is encrypted

No Data Selling

Not Shared with Third Parties

KYC Protection

Identity Information Secured

Payments Secured

Card details are not stored

Your Rights

You can request deletion of your data

Transparent in Bengali

Policy available entirely in Bengali

Table of Contents

For any privacy-related questions, please contact our Live Chatto report.

1Introduction

Welcome to g1111. This Privacy Policy explains how g1111 collects your personal data, what it is used for, and how it is kept secure. We believe transparency is the foundation of trust.

By using the g1111 website or mobile app, you are considered to have accepted this Privacy Policy. Please read it in full before using our services.

G1111 adheres to international data protection standards. Our servers and data processing systems operate with the highest level of security. Protecting your privacy is both our legal obligation and our ethical commitment.

Please note: This policy may be updated from time to time. You will be notified of any changes. The latest version will always be available on this page.

2What Data We Collect

G1111 only collects data that is necessary to provide its services. Collecting excessive or unnecessary information goes against our policy. The types of data we collect are described below:

Identity & Contact Information

  • Full Name (as per national ID)
  • Mobile number (linked to bKash/Nagad/Rocket)
  • Date of Birth (for age verification)
  • Address (for KYC verification)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Transaction ID & Amount

Important: We never store your bank card number, PIN, or password. Payment information is processed exclusively through secure third-party payment gateways.

Usage & technical information

  • IP Address and Device Information
  • Browser type & operating system
  • Gaming History & Bet Data
  • Login time & session details
  • Cookies & Tracking Data (details below)
Data Types Reason for collection Mandatory?
Mobile number Account Verification and Payments Yes
Date of Birth Age Verification (18+) Yes
NID Copy KYC Verification Prior to Withdrawal
IP Address Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic

3How Your Data Is Used

G1111 uses your data only for defined purposes. No information is ever used beyond its intended scope. The primary use cases are outlined below:

Service operations

  • Account Creation and Management
  • Deposit & Withdrawal Processing
  • Bonus & promotion delivery
  • Gaming History & Balance Tracking

Security & Compliance

  • Identity Verification & Fraud Prevention
  • Compliance with Anti-Money Laundering (AML) regulations
  • Preventing minors from accessing gaming
  • Multiple Account Detection

Service improvement

  • Personalizing Your Gaming Experience
  • Resolving Technical Issues on the Platform
  • Designing & Testing New Features
  • Customer Satisfaction Analysis

Our commitment to transparency: We never sell your data to third parties for advertising purposes. g1111 may send its own promotional messages, but you can opt out at any time.

4Data Sharing & Third Parties

G1111 does not generally share your personal data with third parties. However, in limited circumstances, certain necessary information may be shared with specific partners, as described below:

Cases where information may be shared

  • Payment Processor: Information required to complete transactions via bKash, Nagad, and Rocket
  • Game Provider: Gaming session data from providers such as Pragmatic Play and PG Soft
  • Legal Authorities: As required by legal obligation or court order
  • Fraud Prevention Agency: To detect and prevent fraudulent activity

Where information is not shared

  • To advertising or marketing companies
  • To other gaming platforms
  • To data brokers or information traders
  • To any third party without your consent

Warning: g1111 will never call or message you to ask for your password, PIN, or OTP. If you receive any such contact, it may be a scam — please notify our support team immediately.

5Cookies & Tracking Policy

Cookies are used on the g1111 website and app to enhance your experience. Cookies are small text files stored on your device that remember your preferences and session information.

Cookie Types

  • Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these
  • Functional Cookies: Remembers your language preference and game settings
  • Analytics Cookies: To understand which pages are visited most (not personally identifiable)
  • Security Cookies: Used to detect fraud and multiple accounts

You can disable cookies through your browser settings, though doing so may affect certain features of the site.

6Data Protection Measures

G1111 applies multiple layers of security to ensure your privacy is upheld. We maintain the highest standards to protect your data — not just technically, but organisationally as well.

Technical Security

  • 256-bit SSL Encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): Additional account security layer
  • Firewall & DDoS Protection: Server attack prevention
  • Regular Security Audits: Audited by Third-Party Security Experts
  • Data Masking: Partial masking of sensitive information on display

Organizational security

  • Only authorized staff may access sensitive information
  • Regular staff privacy training
  • Users notified within 72 hours in the event of a data breach

Stay vigilant: Use a strong password, avoid logging in on public Wi-Fi, and end your session after use. Your own vigilance is an important part of staying secure.

7Your Rights

As a g1111 user, you have important rights over your own data. We fully respect and uphold those rights.

Right to Access Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted after your account is closed.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You may request a download of your data.

Right to opt out of marketing

You can opt out of promotional messages and notifications at any time.

To exercise these rights, please contact our live chat support. We typically respond within 7 business days.

8Data Retention Period

G1111 does not retain your data longer than necessary. All data is kept while your account remains active. Once an account is closed or deactivated, the following rules apply:

  • Financial Transaction Data: Up to the maximum required by legal obligation 5 years Is retained
  • KYC Verification Documents: After Account Closure 3 years
  • Gaming History: After Account Closure 2 years
  • Cookies & Session Data: Immediately upon session end, or at most 30 days
  • Support conversations: After last contact 1 year

Once the retention period expires, your data is either securely and permanently deleted or anonymized so that you can no longer be identified.

9Privacy of children & minors

G1111 is for users aged 18 and above only. We do not knowingly collect personal data from minors.

  • Date of birth verification is mandatory at registration
  • KYC documents may be requested if suspicious activity is detected
  • If a minor is identified, the account is immediately closed and all data is deleted
  • Parents who have concerns are welcome to contact our support team

A note for parents: Please ensure your child does not have access to g1111 on their device. We recommend using parental control software.

10Policy Changes & Contact

G1111 reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes.

  • For minor changes, only the "Last Updated" date on this page will be revised
  • SMS and app notifications will be sent for major account changes
  • Continued use of the site after any changes constitutes acceptance of the updated policy

Contact: For any privacy questions or concerns, please reach out to our 24/7 live chat support Use or via email [email protected] Write to us at.

Why g1111 Privacy Separate

We don't just follow the rules — we aim to earn your trust.

Zero-knowledge policy

Our staff can never view your password. All passwords are stored in hashed form.

Encrypted Storage

All data stored on our servers is protected with AES-256 encryption. Even in the event of a breach, your information cannot be read.

Real-time monitoring

Our 24/7 security team monitors your account for any unusual activity.

Independent audit

Every year, independent third-party security experts audit our systems.

Full control is in your hands

You have the full right to view, correct, or delete your data — at any time.

Privacy support in Bengali

Our Bangla-speaking team is available around the clock to assist with any privacy-related queries.

About Privacy Frequently asked questions

Never. g1111 does not sell your data to any advertising companies or data brokers. Your information is used solely for service delivery and security purposes.

Copies of national ID submitted for KYC verification are retained for up to 3 years after account closure, after which they are permanently and securely deleted.

Yes, however, due to legal obligations, financial transaction records must be retained for up to 5 years. All other data will be deleted upon your request. Requests submitted via Live Chat will be processed within 7 business days.

Never. Your bKash, Nagad, or Rocket PIN is entirely personal. g1111 only uses your mobile number to process transactions. No staff member or system can view your PIN.

Yes. If a data breach occurs that puts your information at risk, we will notify you within 72 hours via SMS and app notification and advise you on the necessary steps to take.

On a trusted platform Join Now

Your data is secure, your privacy is respected — register with g1111 and enjoy gaming with complete peace of mind.

SSL 256
Bit Encryption
24/7
Security monitoring
0%
Data Selling
72 hours
Breach notification timeline
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